How to decide if you need a project, an Impact Sprint or if you can just crack on, this workshop flow might help (2 min read)

In case you missed it, Matt Barnaby shared a workshop flow to help you to take the right course of action when facing a challenge. This workshop flow will help you to understand the challenge better, so that you can go ‘From confusion to Clarity’ and make the right decisions about how to respond to the challenge. You can download the workshop flow here.

User Research: Improve Product and Service Design and Enhance Your UX Research - Stephanie Marsh

This isn’t really a link (sorry), but I have recently finished this book by Stephanie Marsh which explores user research in depth. It’s been great to learn more about the value that user research can bring to products and services, and consider the large range of methods for research that you can use to discover these valuable insights. I now feel inspired to try out some new methods…

Excess deaths between March 2020 and June 2022

Recently, the Office for National Statistics shared the latest statistics for excess death in England and Wales from the period that Covid-19 deaths were first recorded in the UK, whihc offers a breakdown by age, sex and geography. It highlights how different areas were disproportionately impacted by Covid, and that while everyone had to adapt, the challenge for some local authorities was even greater than others.